How To Fix Netflix Error 5.7 – All Possible Solutions


Sometimes Netflix produces so many error codes including Netflix error 5.7 and lots of users even don’t know how to get rid of this error code.

If you really want to encounter this Netflix error code you must follow some troubleshooting steps.

What Causes the Netflix Error 5.7?

So, what does Netflix 5.7 mean?

The Netflix error code 5.7 is the most common error among android phone or tablet users. So, when you get this error you don’t even know what to do next.

The causes of this error are not specified yet but the number of things that could be the cause of the error code 5.7, which are:

  • Maybe you’re using your Netflix account for so long and your device and account need to be refreshed.
  • As it turns out, a server problem might be responsible for this problem. If this scenario applies to you, the only thing you can do is figure out what’s wrong with the server and wait for Netflix to repair it because it’s out of your hands.
  • The most common cause of this Netflix error 5.7 is you are searching too much stuff on your Netflix App.

How to reset your Windows DNS settings

  • Right-click the Start button and select Run.
  • Typ “ncpa.cpl” (without the quotation marks) and press Enter on your keyboard.
  • Right-click the network adapter for which you want to reset the DNS settings and then click Properties
  • Select Internet Protocol Version 4 (IPv4) and then click Properties.
  • Select Use the following DNS server addresses and use the Google DNS servers for faster search: 
    • Preferred DNS server:
    • Alternate DNS server:
  • Alternatively, select Obtain DNS server address automatically if you want to use your modem/router settings. 

Turn your device off, then back on

  • Turn off your Android phone or tablet by holding down the power button.
  • Confirm that you want to turn off your Android.
  • To turn your Android back on, press the power button again.
  • Try Netflix again.

Reset Samsung system settings

Note: This action will restore all Smart Hub settings to their factory defaults and delete all locally stored information related to your Samsung account, linked service accounts, Smart Hub service agreements, and Smart Hub applications.

  • Go to your Home Screen by pressing the Home Button on your Samsung Smart Control.
  • Go to your Samsung TV Settings.
  • Select Support Self Diagnosis and press Reset Smart Hub.
  • Enter your PIN and then press Done.
  • Once the reset is complete, select OK.

Restart your modem and router

  • Turn off your modem and router using the power button or by unplugging the power cord to your router.
  • Wait at least 15 seconds and plug the modem back into the power outlet first.
  • Wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
  • Connect your computer to the network and test your internet connection. 

It’s always a good idea to test your internet connection with an Ethernet cable if possible.

How to clear app data on iOS

Clearing the cache on your iPhone or iPad is a simple process that only takes a few minutes. 

  • Navigate to the Settings app on your iPhone.
  • Scroll until you find the appropriate app, then tap it.
  • Look for the option Clear cache. Tap the toggle next to the app to clear the app’s cache.

If you can’t find the clear cache option, you will have to delete the app and reinstall it via the App Store. 

How to clear the app data and cache on Android

Clearing the cache on your Android phone or tablet is an easy way to solve problems with apps. You can choose between clearing the cache or deleting app data, which we will explain below.

  • Open the Settings app and navigate to the Apps menu.
  • Select Installed Applications from the drop-down menu.
  • Locate the application for which you want to clear the cache.
  • Select the app and navigate to the Storage tab.
  • Select Clear App Cache to clear the cache.

If this didn’t solve your problem, you will have to delete the app data as well. Note: This will delete all saved data of the app, including saved games and more. 

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