Upgraded to Windows 11 and you are one of the people who are facing issues with OneDrive? Today we will try to fix OneDrive problems on Windows 11 and look for the possible reason for it too.
Microsoft’s in-house cloud storage service, OneDrive has seen a massive rise in its popularity in recent years. One major reason for the same could be attributed to the fact that it now comes bundled in with the OS itself. In this regard, there’s usually an element of unsettlement whenever an app or software is given such an elevated level of privileges.
But that doesn’t seem to be the case with this offering from the Redmond giant, mainly due to the plenitude of benefits that it brings in with itself. OneDrive’s integration into the Windows ecosystem allows you to easily sync all your files in just a few clicks. Then the fact that it could be accessed directly from the File Explorer further streamlines its usability.
However, users on the latest OS build are having quite a few issues in using this service, especially when it comes to syncing files and folders. If you are also getting bugged with this issue, then this guide shall come in handy. In this tutorial, we will show you ten different methods to Fix the OneDrive problems in Windows 11 error. Follow along.
Check your Internet Connection
Before moving ahead with any of the advanced Fixes, you should first double-check whether the internet is working well and good or not. High ping or a slight delay in receiving data packets usually spells out trouble for the network. To verify if that is the case or not, launch CMD and execute the below command:
If there’s any loss in packets, then it signifies issues with the internet. So either switch over to a different network or get in touch with your ISP notifying them of the same. Try out these network tweaks and see if they manage to Fix the OneDrive not syncing in Windows 11 error.
Cannot Access OneDrive
OneDrive will not be able to sync across your devices if the device you’re currently using cannot access your OneDrive account. If you’re having trouble using OneDrive, start by checking the connection.
Look in the notification area of your Windows computer for the OneDrive icon, which will be a blue or white cloud icon.
If you don’t see this cloud icon, you don’t have access to your OneDrive account, and you won’t be able to sync. You’ll have to sign in again.
If you do see the cloud icon but synching is not working, click on the cloud icon, followed by Help & Settings. In the popup menu, click Settings, followed by View Online. This should give you access to your OneDrive files temporarily until you’re able to make OneDrive work through synching again by using one of the other troubleshooting options we have listed below.
Verify File Size and Name
While OneDrive offers up to 5GB of free storage, in some instances, even uploading a file of around 1GB leads to a few issues. So consider compressing the file before uploading it over to the clouds. Along the same lines, the name of that file shouldn’t have more than 400 characters, or else the sync will fail. Keep these points in mind and then retry syncing the desired files.
Reconnect your OneDrive account
You should also consider logging out of your account and then signing in back in. This will rectify the issues that might be bugging your Microsoft account. So proceed with the below steps to unlink and then re-link your Microsoft account to OneDrive.
If restarting the OneDrive app didn’t do any good, then you should disable all the folders that are being synced and then manually restart the sync for each of them. Here’s how it could be done:
Turn off Battery Saver
If you prefer to use your laptop in battery-saver mode, then you should consider breaking away from this habit, at least temporarily. This is because when the battery saving mode is enabled, it would pause all the background activities, and this includes the OneDrive sync as well.
So click on the Battery icon present at the taskbar and click on Battery Saver to disable it. If you are low on battery, then connect your laptop to the charger and then check if the OneDrive not syncing in Windows 11 error has been fixed or not.
Add OneDrive to Firewall Whitelist
In some instances, the Windows Firewall might raise a false positive and could hence prevent OneDrive from accessing the web. So you should disable this restrictive environment for the app and let it function without any roadblocks. In other words, add the OneDrive app to the Firewall’s whitelist, using the instructions given below:
- Head over to the Start Menu and search Windows Defender Firewall.
- Then click on Allow an app or feature through Windows Defender Firewall from the left menu bar.
- After that, click on the Change Settings button followed by Allow Another App.
- Then click on Browse, navigate to the OneDrive.exe file, and select it. If you have installed it in the default directory, then you may access the file from either of the two below locations:C:\Users\username\AppData\Local\Microsoft\OneDrive ORC:\Program Files\Microsoft OneDrive
- Finally, click Add > OK to save the changes.
- Now that the file has been added to the whitelist, check whether the OneDrive not syncing in Windows 11 error has been fixed or not.
How to Reset OneDrive Microsoft Store app
When you have tried all the solutions mentioned above and still are not able to Fix OneDrive Problems on your Windows 11 then the last Solution will be to reset the OneDrive App.
Follow the steps below to reset the OneDrive app:
- Launch the OneDrive Store app.
- Click on the three horizontal dots on the top right side and select Settings.
- Click Reset now.